Premium price for cheap quality
Jsams
8/10/2026
Terrible quality. Super wobbly and door broke off just opening it
Originally posted on www.ge.com
No, I do not recommend this product
Stack Washer Dryer
Ed Dean
7/10/2025
Pedestal are poorly designed. I just didn't put any items in the pedestal. My Wife torn the front panel off trying to pull open. I purchased April 2023. I want to stack now. Do you send techs to home to stack for a fee or do I go back to the retailer where I purchased the product. Need stacking kit.
Originally posted on www.ge.com
No, I do not recommend this product
Poorly designed rail system for the pedestal
FLAJ
4/17/2025
The rails on one side of the pedestal drawer has come apart. There are 9 ball bearings that came apart and dropped out of the carrier. Not sure why they used such a flimsy soft steel as a carrier for the ball bearings. I hope to get a new set of rails under warranty, but in the meantime I cannot use the drawer.
Originally posted on www.ge.com
No, I do not recommend this product
Don't Waste Your Money
mark435
12/23/2024
We bought these pedestals to raise the height of the machines and they do that well. Unfortunately they make the washing machine too unstable with a full load of wet cloths. They flex too much and cause the machine to rock and sway excessively during spin. The washer never spins fast enough and the loads comes out soaking wet. We had to pay an appliance repair company to have the washer removed from the pedestal. The machine functions properly now. We're out over $400 between the price of the pedestal and the cost of the service call. We didn't use the drawers so I can't comment if they hold up or not. Not worth the money.
Originally posted on www.ge.com
No, I do not recommend this product
Read the customer reviews first, seriously,,,,
JoStoc
5/2/2024
Sept 2023 I purchased this base with a new replacement GE washing machine after 5 years of LG washing machine pain, never, ever buy LG again, deceptive advertising as far as warranty support and techs lie and claim they showed up when they never did, the last 2x visits.
This base has a 50lb drawer max load rating imprinted in the bottom of the drawer yet it drags across the opening and lower frame with barely 20lbs in it. You can store air and styrofoam products in it I guess. This pedestal has extremely poor engineering, the frame design and metals used are weak and substandard, and yes, the Lowes installers did remove the feet from the washer before installing it on the base. The base would have been flimsy regardless and still cause the machine to wobble during washing and spinning whether there were feet installed or not. Crappy product, do not buy.
The swaying of the pedestal exaggerates the action from the washing machine causing more intense swaying, adding to additional wear and tear on the washing machine itself, wearing it out or breaking it way sooner than it should have which will probably occur right after the extended warranty expires.
2nd visit by GE rep two days ago, confirmation #071794327. Tech says he's uncertain whether GE will warranty this 7 month old product even though it has a 12 month manufacturers warranty because it's bent, and that is because it is so flimsy.
GE should initiate a safety recall for these defective products before these bases fail, collapse, and cause injury or damage. Imagine the damage from a machine falling onto a person, cabinets, counters or walls. The energy and force from the weight could tear out electrical, water lines, damage drain pipe, etc.
GE, get your honesty and ethics practices in check and honor your warranties, acknowledge you sold an inferior unsafe product and remove it from the market. There is no accountability so far when customers have been vocal about this defective pedestal on your own site for quite some time.
Originally posted on www.ge.com
No, I do not recommend this product
Terrible delivery install and very flimsy pedestal
irritatedxxx
4/1/2024
horrible. I told my girlfriend not to get the pedestals and she did. This is for a new house and she just started move in this week. The pedestals flex and the washer in particular does not like to be on a pedestal. It vibrates all over the place washing the same stuff that she washed in her last house. The previous house had a different brand washer with a pedestal and she had no issues with that. I checked for level and adjusted the front feet and that didn't help. I pulled the washer out to rotate the washer feet so that they were firm against the pedestal and the instructions state online and that didn't help too much. Unfortunately, the rear feet of the pedestal caught the new linoleum floor and literally ripped the floor up so now I have to buy my girlfriend a new floor in her new build house. So the pedestals are flimsy and it doesn't help when the delivery people don't know how to install them. They also threw away the dryer feet that are supposed to be adjusted firmly against the top of the pedestal so GE is coming out tomorrow to look at that.
Originally posted on www.ge.com
No, I do not recommend this product
Horribly made!
Matt247
1/19/2024
These are absolute garbage! Made most lay of plastic they break easily. Also, if you put anything. Also, if you put anything of any weight like a laundry detergent bottle the supports for the drawer bend and the bottom of the drawer smashes against the bottom part of the frame Creating a very undesirable sound every time you open and close it. I am so aggravated by the pedestal drawers that I am thinking about returning the washer and dryer and buying a different brand.
Originally posted on www.ge.com
No, I do not recommend this product
Horribly Defective
zpalmer5
1/13/2024
Had these less then 1 year and they are junk. The pedestal drawers came with broken plastic where screwed together so it was loose and hanging. The drawer can support 5lbs max before catching and getting stuck. I returned and got a replacement for 1 pedestal but same issue. This is 3 pedestals total all with the same issue. These are defective and would not recommend to my worst enemy. Paid $500 for stands that do not function.
Originally posted on www.ge.com
No, I do not recommend this product
Great product
Tiagoo
11/26/2023
Very good product. Works perfectly!!!! Thanks I recommended for my friends.
Originally posted on www.ge.com
Yes, I recommend this product
Rip off
Roxy527
11/10/2023
Washer pedestal works good dryer pedestal has been horrible since we got it barley closes now and no warrenty so basically you have to get a new one in order to match your washer. Definatley poor business with Ge I paid over 2000$ for this set. Will buy LG next time
Originally posted on www.ge.com
No, I do not recommend this product
Game changer!!
RP11
10/22/2023
Pedestals are a game changer they take the pain out of your back! Not bending over is amazing!!
Originally posted on www.ge.com
Yes, I recommend this product
You need pedestals
RP11
10/22/2023
Pedestals are a game changer get them they take the pain off your back!!
Originally posted on www.ge.com
Yes, I recommend this product
Working fine for me
Starpartyguy
8/30/2023
The pedestals were installed 3 to 4 weeks ago. The boxes had loose tape which left the flaps open. However, no parts were missing. The bag with the hardware came loose on one of the boxes but fortunately stuck to the slide rails on the outside of the drawer.
The installationn went easily. I did use the shipping bolts on the washer and hired a couple people to install the units.
Now installed for 3 weeks, there are no issues. the drawers work fine, although I'm not storing anything in them. I did install the dividers in the drawers for support. They slide fine. There's no imbalance, or excessive shaking on spin cycle. Everything went well
Originally posted on www.ge.com
Yes, I recommend this product
Need help
Tstrong760
7/2/2023
The drawer slides broke on both of my pedestals after 3 months of normal use. Hopefully GE will honor the warranty and make this right.
Originally posted on www.ge.com
No, I do not recommend this product
Draws to Pedestals cannot handle any weight
IndigoDave
6/29/2023
Draws to Pedestals cannot handle any weight at all. One gallon of laundry detergent and the bottom of the draw binds on the frame. Previous LG set did not have this issue at all. There is no way GE tested this product. Bray and Scarff in Columbia MD at time of sale said the bins were large and deep allowing for laundry detergents to be stored. Called a Bray and Scarff tech out to see if there was anything they could do, he said no one puts laundry detergent in these, only towels? Really?? GE needs to correct the problem and send new ones out.
Originally posted on www.ge.com
No, I do not recommend this product
Doesn't Fit
Bigdave52
5/31/2023
Purchased this pedestal for our new GE Profile Dryer. Appliances at Lakeside said that it is the only pedestal that GE makes. However, according to "Sharon" at GE, GE does not make this pedestal nor do they install.
Now the problem, the instructions call for installing the front brackets of the pedestal to the dryer ". . .using the 2 holes provided. . .". There are NOT 2 holes provided. There are no holes. Now I'm stuck with a pedestal that I can't use. "Sharon" said to return it to the appliance store. Will have to pay a restocking fee. How nice.
Great customer service, GE.
Originally posted on www.ge.com
No, I do not recommend this product
16" GE Pedestals
JHWS
5/9/2023
This is a great product for storage. The 16" Height Capacity is great for storing large bottles of Detergent Products. The other leading Brands could not store the larger product from a height standpoint. However, in spite of this great feature, the GE Pedestal cannot handle much weight. After a week the Pedestal's bottom support brackets fail and cling when opened (Annoying).
Originally posted on www.ge.com
No, I do not recommend this product
Awful pedestal
AH122668
12/28/2022
Just purchased the GFW550SSNWW model and the only pedestal available for it that has a drawer is this 16" high model. I have standard height cabinets above my washer and dryer connections. Why is this not available in the 13" model??? My last 3 front load washing machines had pedestals that fit. Why does yours have to be so tall or at least provide another shorter option. Most of us don't want to have to remodel our laundry rooms just beacus we purchase your product!!
Originally posted on www.ge.com
No, I do not recommend this product
Bad Product - Should be Taken off the Market
JJ M
11/11/2022
This product is awful. We™™re on our second pedestal, both professionally installed. The first one started warping and causing a violent washer sway within a week. GE refused to refund or replace, because we didn™™t report the problem within 48 hours of delivery. The dealer we bought it from forked out the money at their expense to replace it. The new one now immediately has the exact same problem. They are selling a defective product and should be embarrassed; instead they refuse to admit their product™™s poor design and quality and blame the customer, installers, and vendors.
Originally posted on www.ge.com
No, I do not recommend this product
Refund for Defective Drawers
JLH58OH
4/8/2022
Like so many of the reviews, we experienced the exact same problem with our new pedestal drawers. After multiple replacements and trips to repair, the store we purchased the units from had no further solution. After contacting GE it was determined that even thought the plastic drawers are stamped with "Max Load 50#", GE does not recommend more than 25#. It is my understanding that they would be changing the documentation. The primary reason we purchased the units was for storage of large detergent bottles, washing supplies, towels, etc. as indicated in the literature and promoted by the store. There appears to be a design flaw in the materials used to make the drawer and after several conversations with GE, it is apparent the design is not currently being modified and this will be an ongoing problem. In the end, we were able to get a full refund from GE for the purchase price.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Refund for Defective Drawers
JLH58OH
4/8/2022
Like so many of the reviews, we experienced the exact same problem with our new pedestal drawers. After multiple replacements and trips to repair, the store we purchased the units from had no further solution. After contacting GE it was determined that even thought the plastic drawers are stamped with "Max Load 50#", GE does not recommend more than 25#. It is my understanding that they would be changing the documentation. The primary reason we purchased the units was for storage of large detergent bottles, washing supplies, towels, etc. as indicated in the literature and promoted by the store. There appears to be a design flaw in the materials used to make the drawer and after several conversations with GE, it is apparent the design is not currently being modified and this will be an ongoing problem. In the end, we were able to get a full refund from GE for the purchase price.
Originally posted on www.ge.com
No, I do not recommend this product
Believe the terrible reviews
PhilC_ROC
3/19/2022
I wish I'd read these reviews before we bought our new GE dryer and pedestal. After four months, the drawer began coming off track. The left rail is clearly defective and sounds like a manufacturing defect. 4 months = 16 weeks = 4 loads of laundry per week = opening the drawer 64 times before it failed. That's about $4 for each pull. Called GE who says accessories don't have a warranty, but they'll still dispatch a repair person to take a look. Oops, we're overbooked in your area, we'll have to report out to a third party. Oops, we don't have any third parties in your area, we'll have to send it to our special search team. I am very pleased with the dryer, which at $1K I better be, but for the moment I spent an extra ~$250 for a decorative useless box for it to sit on. Here's hoping the GE-located repair person makes it right, but based on these reviews, I suspect there's a sagging issue around the corner.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Believe the terrible reviews
PhilC_ROC
3/19/2022
I wish I'd read these reviews before we bought our new GE dryer and pedestal. After four months, the drawer began coming off track. The left rail is clearly defective and sounds like a manufacturing defect. 4 months = 16 weeks = 4 loads of laundry per week = opening the drawer 64 times before it failed. That's about $4 for each pull. Called GE who says accessories don't have a warranty, but they'll still dispatch a repair person to take a look. Oops, we're overbooked in your area, we'll have to report out to a third party. Oops, we don't have any third parties in your area, we'll have to send it to our special search team. I am very pleased with the dryer, which at $1K I better be, but for the moment I spent an extra ~$250 for a decorative useless box for it to sit on. Here's hoping the GE-located repair person makes it right, but based on these reviews, I suspect there's a sagging issue around the corner.
Originally posted on www.ge.com
No, I do not recommend this product
Pedestal Drawers Make Clicking Sound
bism
2/17/2022
First just one but now both pedestal drawers make clicking sound. Was told by customer service that technicians only service appliances not the pedestal drawers as they are considered an accessory. Drawers do not look like they are sagging so not sure what the isssue is. Very disappointed to read the other reviews and feel like the issue will not be resolved. If GE sells a product whether appliance or accessory they should stand behind what they sell and ensure that any issues with their products are addressed and repaired.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Pedestal Drawers Make Clicking Sound
bism
2/17/2022
First just one but now both pedestal drawers make clicking sound. Was told by customer service that technicians only service appliances not the pedestal drawers as they are considered an accessory. Drawers do not look like they are sagging so not sure what the isssue is. Very disappointed to read the other reviews and feel like the issue will not be resolved. If GE sells a product whether appliance or accessory they should stand behind what they sell and ensure that any issues with their products are addressed and repaired.
Originally posted on www.ge.com
No, I do not recommend this product
Pedistal Feet
R R H
1/22/2022
Three Months ago this was written:
AdrianatGEA
(BULLET) 3 months ago
"Hello! Thank you for choosing GE Appliances for your home. We are more than happy to provide guidance. The leveling legs on this pedestal have a 1/2" adjustment. With the pedestal being 16" tall, the legs fully extended make the pedestal approximately 16 1/2" tall. We appreciate you checking with us, and we hope this information helps! "
When it was installed, the installer did not put on the "leveling legs." I called GE and got a part number that supposedly was these "leveling legs" for the pedistal. When it came, they ere not the correct parts. WHAT IS THE PART NUMBER FOR THE "Leveling Legs?" ONLY The Legs with the rubber tip. And I tried to find the parts list, but can't even when the website says it is available.
Originally posted on www.ge.com
Yes, I recommend this product
Installation
Performance
Quality
Value
Won't open. Tub sags
5dad
1/22/2022
As all others have shared, this is a HUGE irritation of a product! I have several GE appliances, including the Cafe line. These pedestals are flawed beyond belief and really make me not like the GE brand (considering these cost another $250 each, on top of the $1.1K appliances!). There is no excuse for the poor performance-literally out of the box, on these. The plastic tub sags in the middle and drags on its own steel frame. It only gets worse and worse over time, even without storing anything in the drawer! I've taken the tub out and tried to make adjustments but the tub itself is just incredibly faulty. It's not made of the right polymer to hold its shape. This one was warped from the beginning, so it must be a defect in production. Super angry, considering GE has tight controls on manufacturing and molding… hard to believe this was simply "missed". My wife is irritated with it which means I'm not happy. She can't even open the drawer anymore.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Won™™t open. Tub sags
5dad
1/22/2022
As all others have shared, this is a HUGE irritation of a product! I have several GE appliances, including the Cafe line. These pedestals are flawed beyond belief and really make me not like the GE brand (considering these cost another $250 each, on top of the $1.1K appliances!). There is no excuse for the poor performance-literally out of the box, on these. The plastic tub sags in the middle and drags on its own steel frame. It only gets worse and worse over time, even without storing anything in the drawer! I™™ve taken the tub out and tried to make adjustments but the tub itself is just incredibly faulty. It™™s not made of the right polymer to hold its shape. This one was warped from the beginning, so it must be a defect in production. Super angry, considering GE has tight controls on manufacturing and molding™¦ hard to believe this was simply ™missed™. My wife is irritated with it which means I™™m not happy. She can™™t even open the drawer anymore.
Originally posted on www.ge.com
No, I do not recommend this product
Pedistal Feet
R R H
1/22/2022
Three Months ago this was written:
AdrianatGEA
(BULLET) 3 months ago
"Hello! Thank you for choosing GE Appliances for your home. We are more than happy to provide guidance. The leveling legs on this pedestal have a 1/2" adjustment. With the pedestal being 16" tall, the legs fully extended make the pedestal approximately 16 1/2" tall. We appreciate you checking with us, and we hope this information helps! "
When it was installed, the installer did not put on the "leveling legs." I called GE and got a part number that supposedly was these "leveling legs" for the pedistal. When it came, they ere not the correct parts. WHAT IS THE PART NUMBER FOR THE "Leveling Legs?" ONLY The Legs with the rubber tip. And I tried to find the parts list, but can't even when the website says it is available.
Originally posted on www.ge.com
No, I do not recommend this product
THE BEST
GLEM
1/16/2022
I LOVE MY BIGGER PEDESTALS, SAVES MY BACK, MAKES LOADING & UNLOADING SO EASY. PLUS THE EXTRA STORAGE IS VERY NICE
Originally posted on www.ge.com
Yes, I recommend this product
Performance
Quality
Value
THE BEST
GLEM
1/16/2022
I LOVE MY BIGGER PEDESTALS, SAVES MY BACK, MAKES LOADING & UNLOADING SO EASY. PLUS THE EXTRA STORAGE IS VERY NICE
Originally posted on www.ge.com
Yes, I recommend this product
Wish I didn't agree with 1 stars
Kaybee76
1/2/2022
We wanted to love these pedestal drawers. I like the height. I love the idea. But as another reviewer stated, the drawer sags in the middle and makes a terrible clicking sound as it scrapes against the bottom bracket. I emptied the drawer and tried to determine if it was fixable, and now it won't open and close at all. Like many others, my washer still vibrates terribly - it shakes the downstairs cabinets and the whole house. I wanted to blame HD installers but now I'm wondering if it's faulty or just poor quality.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Wish I didn™™t agree with 1 stars
Kaybee76
1/2/2022
We wanted to love these pedestal drawers. I like the height. I love the idea. But as another reviewer stated, the drawer sags in the middle and makes a terrible clicking sound as it scrapes against the bottom bracket. I emptied the drawer and tried to determine if it was fixable, and now it won™™t open and close at all. Like many others, my washer still vibrates terribly - it shakes the downstairs cabinets and the whole house. I wanted to blame HD installers but now I™™m wondering if it™™s faulty or just poor quality.
Originally posted on www.ge.com
No, I do not recommend this product
Poor Design
MKDC
12/10/2021
Just as others have voice their reviews, I completely agree with all these 1-star reviews. I had exchanged mine for a new one thinking that it was manufacturer defect. How could I not think this when my washer rocks about an inch while switching into spin mode. After installing the replacement and making sure everything was level, it did the same thing as the first one. Called out GE service and the tech basically told me that I'm lucky that I've installed the washer in the basement and not on the second floor because the washer is known to move and the pedistal just amplifies it.
This product needs a complete overhaul in design. Stamped sheet metal with a couple of spot welds just doesn't seem to be enough to hold a 250 lbs (empty) machine.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Poor Design
MKDC
12/10/2021
Just as others have voice their reviews, I completely agree with all these 1-star reviews. I had exchanged mine for a new one thinking that it was manufacturer defect. How could I not think this when my washer rocks about an inch while switching into spin mode. After installing the replacement and making sure everything was level, it did the same thing as the first one. Called out GE service and the tech basically told me that I'm lucky that I've installed the washer in the basement and not on the second floor because the washer is known to move and the pedistal just amplifies it.
This product needs a complete overhaul in design. Stamped sheet metal with a couple of spot welds just doesn't seem to be enough to hold a 250 lbs (empty) machine.
Originally posted on www.ge.com
No, I do not recommend this product
LOW QUALITY
Dave101880
11/27/2021
Purchased a GE front load washer and dryer set and the pedestals that goes with them. The washer and dryer are amazing however the same pedestal goes with both. I do t think the pedestal can support the weight of the washer cause my pedestal even when level sways from side to side like its to light or not structural enough. Leveled it many times just to make sure. Contacted GE and they said they were making a new one cause apparently alot of others must have problems with them as well. I feel like I just wasted like $250 for a pedestal that isn't doing its job and my machine is not be supported to make it run smooth and proper.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
LOW QUALITY
Dave101880
11/27/2021
Purchased a GE front load washer and dryer set and the pedestals that goes with them. The washer and dryer are amazing however the same pedestal goes with both. I do t think the pedestal can support the weight of the washer cause my pedestal even when level sways from side to side like its to light or not structural enough. Leveled it many times just to make sure. Contacted GE and they said they were making a new one cause apparently alot of others must have problems with them as well. I feel like I just wasted like $250 for a pedestal that isn't doing its job and my machine is not be supported to make it run smooth and proper.
Originally posted on www.ge.com
No, I do not recommend this product
Drawer won't open
1096
11/17/2021
We bought washer and dryer pedestal bases for our brand new GE machines. Within 6 months the drawer on the base of the washer began to open with difficulty. Now, 10 months later, you have to use all your might to open or close the drawer. The drawer for the dryer glides with no problems. Now we have to wait 4 weeks for a service rep to come out and try to fix or replace it.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Drawer won™™t open
1096
11/17/2021
We bought washer and dryer pedestal bases for our brand new GE machines. Within 6 months the drawer on the base of the washer began to open with difficulty. Now, 10 months later, you have to use all your might to open or close the drawer. The drawer for the dryer glides with no problems. Now we have to wait 4 weeks for a service rep to come out and try to fix or replace it.
Originally posted on www.ge.com
No, I do not recommend this product
Terrible. More than terrible.
Pedestalsareterrible
9/30/2021
I wanted these pedestals so badly. They created more space for things but also made the washer and dryer look better.
I had no problems with the LG I had previously so I didn't research much. When they arrived, these lasted three weeks (maybe) and one began to be finicky when opening and closing. Now it won't close at all. I have called, been transferred to many different places and still no help to get this fixed. Except ordering a new one. I hope someone is smarter than we were and reads the reviews. Do NOT waste your money.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Terrible. More than terrible.
Pedestalsareterrible
9/30/2021
I wanted these pedestals so badly. They created more space for things but also made the washer and dryer look better.
I had no problems with the LG I had previously so I didn™™t research much. When they arrived, these lasted three weeks (maybe) and one began to be finicky when opening and closing. Now it won™™t close at all. I have called, been transferred to many different places and still no help to get this fixed. Except ordering a new one. I hope someone is smarter than we were and reads the reviews. Do NOT waste your money.
Originally posted on www.ge.com
No, I do not recommend this product
Just terrible
MrAndrew87
9/25/2021
Like many other reviews, initially we enjoyed the pedestal. However, despite following the instructions to not put more than 50 pounds in the pedestal, we found after a month or so the plastic was sagging making the drawer extremely hard to open. I'm afraid that sooner or later it's just going to break. What a hunk of junk. We've owned it less than 6 months.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Just terrible
MrAndrew87
9/25/2021
Like many other reviews, initially we enjoyed the pedestal. However, despite following the instructions to not put more than 50 pounds in the pedestal, we found after a month or so the plastic was sagging making the drawer extremely hard to open. I'm afraid that sooner or later it's just going to break. What a hunk of junk. We've owned it less than 6 months.
Originally posted on www.ge.com
No, I do not recommend this product
Cheap. Plastic. Junk.
GeneMCO
9/24/2021
My wife and I purchased a new GE washer & dryer set ("Good Housekeeping Seal approved!) and were excited to find matching, same brand, "bottle height" storage drawer pedestals to set the units on. Well, our excitement turned to dismay as the plastic drawers sag and drag against the pedestal frame due to severe bowing after just a couple months use. While the drawer has an large embossed warning "Do not exceed 50 lbs" I hardly think that one bottle of liquid detergent, one bottle of fabric softener and one bottle of bleach should make these plastic drawers bow and sag as they do. The "clicking" noise when the drawer opens from sagging against the frame member is SO ANNOYING and the plastic now has a permanent memory sag.
It's a shame we can't get quality product from this huge name brand!
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Cheap. Plastic. Junk.
GeneMCO
9/24/2021
My wife and I purchased a new GE washer & dryer set ("Good Housekeeping Seal approved!) and were excited to find matching, same brand, "bottle height" storage drawer pedestals to set the units on. Well, our excitement turned to dismay as the plastic drawers sag and drag against the pedestal frame due to severe bowing after just a couple months use. While the drawer has an large embossed warning "Do not exceed 50 lbs" I hardly think that one bottle of liquid detergent, one bottle of fabric softener and one bottle of bleach should make these plastic drawers bow and sag as they do. The "clicking" noise when the drawer opens from sagging against the frame member is SO ANNOYING and the plastic now has a permanent memory sag.
It's a shame we can't get quality product from this huge name brand!
Originally posted on www.ge.com
No, I do not recommend this product
$250 and broken in less than two months...
MK777
9/20/2021
Purchased and installed less than two months ago, the drawer always felt a little on the wobbly side. It has now dropped some ball-bearings and jammed. Definitely not worth anything like $250. Not even sure I can register it for service as once installed, how am I supposed to find the serial number?
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
$250 and broken in less than two months...
MK777
9/20/2021
Purchased and installed less than two months ago, the drawer always felt a little on the wobbly side. It has now dropped some ball-bearings and jammed. Definitely not worth anything like $250. Not even sure I can register it for service as once installed, how am I supposed to find the serial number?
Originally posted on www.ge.com
No, I do not recommend this product
$250 For a Drawer That Doesn™™t Work
nosch455
9/12/2021
Like so many other commenters here, we shelled out the $250 each for pedestals, and I was underwhelmed from the first day. I have never seen such cheap construction for the money: you are paying for some sheet metal, a molded plastic liner, and what have to be the cheapest drawer slides on the market (I™™ve seen better slides on $50 Box Store cabinets)
Less than a year after purchasing and storing nothing more than some rags, the slides have jammed and the drawer won™™t open. The pedestal is useless for storage - it is as functional as a painted cinder block. To add insult to monetary injury, GE doesn™™t stand by their products and won™™t warranty this. That should have been a red flag from the beginning.
I thought that, with the high price tag and GE name that we™™d be getting a quality product. Surely a metal box with a drawer can™™t be hard to make, but if they™™re cutting corners on this, imagine what gets cheaped out on the actual washer and dryer.
Unless GE can rectify this, this broken pedestal will be the last GE products we buy.
Originally posted on www.ge.com
No, I do not recommend this product
$250 For a Drawer That Doesn't Work
nosch455
9/11/2021
Like so many other commenters here, we shelled out the $250 each for pedestals, and I was underwhelmed from the first day. I have never seen such cheap construction for the money: you are paying for some sheet metal, a molded plastic liner, and what have to be the cheapest drawer slides on the market (I've seen better slides on $50 Box Store cabinets)
Less than a year after purchasing and storing nothing more than some rags, the slides have jammed and the drawer won't open. The pedestal is useless for storage - it is as functional as a painted cinder block. To add insult to monetary injury, GE doesn't stand by their products and won't warranty this. That should have been a red flag from the beginning.
I thought that, with the high price tag and GE name that we'd be getting a quality product. Surely a metal box with a drawer can't be hard to make, but if they're cutting corners on this, imagine what gets cheaped out on the actual washer and dryer.
Unless GE can rectify this, this broken pedestal will be the last GE products we buy.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
Poor design for a GE product.
Wheeler321
8/12/2021
We bought our matching washer and dryer in May 2021 and in August 20 21 the pedestal start losing the ball bearings out of the slide under the washer not very much weight just some miscellaneous items to wash your clothes and that was it. I called GE repair and when the technician arrive to had a poor attitude and told us that this isn't covered under any type of warranty even though we did buy an extended warranty from Lowes.
I can't believe after 90 days the product is falling apart and try to find parts, as GE wants you to buy another pedestal from them for $250. GE should be ashamed of themselves for manufacturing and selling an inferior product. Lowe's is just as guilty too.
Originally posted on www.ge.com
No, I do not recommend this product
Installation
Performance
Quality
Value
